- Advanced Food Supplements -

 

1.- The Company.

HEALTH COACH, S.L. is the company that owns the web domain and page www.drku.es  through which it sells food supplements. Under these general conditions any reference to HEALTH COACH SL. may be made as HEALTH COACH, S.L. or www.drku.es inclusively.

2.- Reproductions.

Users of our web site are not authorized to copy, store, distribute, transmit, communicate, modify alter, transform, loan or, in any other way make commercial use of this web site, its pages, content, services or any other element of the site, either partial or whole, without the prior consent of HEALTH COACH, S.L..

3.- Confidentiality policy.

This policy is an integral part of the general conditions and on accepting them, the user accepts the manner in which www.drku.es can use their personal data, data that will be used exclusively to inform users of notices, promotions and special offers. www.drku.es will not use this data for any other purpose or pass the information to third parties unless obliged by law.

In accordance with the Organic Law 15/1999, of December 13, regarding Personal Data Protection, “HEALTH COACH S.L” wishes to inform you that the personal data that you provide when filling in this electronic registration form will be incorporated in a responsibility file of HEALTH COACH SL., at whose headquarters, or by e-mail, you can exercise your right to access, rectify and delete data or complain about the way it is managed at info@drku.es. We kindly request that you communicate to us any modification to your personal data at the time that it is updated. The aim of managing your personal data this way is to maintain and control the commercial relationship that we have with you, as well as fulfilling any legal requirements arising from said relationship.

Registering with www.drku.es authorizes your data to be managed by HEALTH COACH S.L. in order to offer you services, carry out surveys, get to know our clients better and improve and tailor the services of HEALTH COACH SL to your needs.

Finally, acceptance of the content of this legal warning means giving express consent that this information by transmitted by electronic communication (including e-mail and SMS), however you may, at any moment, oppose this process using the afore-mentioned means.

(Organic Law 15/1999, of December 13, regarding Personal Data Protection, and the Law 34/2002, of July, regarding the Society of electronic information and commerce)

HEALTH COACH S.L. is totally committed to fulfilling its obligation regarding confidentiality of all personal data and recognizes its duty to protect this data as well as taking any necessary measures to avoid alteration, loss and unauthorized access or management of said data.  

Regarding information given by minors, it is necessary that parental consent, or consent of a tutor or legal representative, has been gained in order that the personal data can be dealt with electronically. HEALTH COACH S.L. takes no responsibility in the case that this requirement is not fulfilled.  

All information given must be true to the best of your knowledge. It is up to you to guarantee the authenticity of all data given. In all cases, you will be responsible for any false or incorrect information given and the damage it may cause HEALTH COACH S.L. or any third parties involved.

4.- Order management.

www.drku.es may, at any moment suspend, cancel, close or delay orders due to technical difficulties (suffered by www.drku.es or related entities, such as internet, etc.) or legal problems which oblige them to do so.

www.drku.es  will inform you in advance of this and will do its utmost to ensure that all orders are processed.

HEALTH COACH, S.L. only sells on mainland Spain, for information on other destinations, please consult info@drku.es. Deliveries will be made by means of an express delivery company.

The delivery will be made at the address indicated and all goods must be signed for and name and Social Security number must be provided at time of delivery.

If the express delivery company is unable to deliver, the goods must be collected from the service centre of the transport company that is closest. To avoid this, please ensure that someone is available to receive and sign for the goods at the time of delivery.   

Once goods have been dispatched, the delivery address cannot be changed.

In the case that the package does not arrive in perfect condition, the client may refuse the delivery without opening the package and stating any problems on the delivery note so that the delivery company may take any necessary action. In the case that the package has been opened, neither the transport company nor HEALTH COACH S.L will accept returned goods.

RETURNED GOODS

Returned goods will only be accepted in the case that the package is rejected at the moment of delivery and are still in their original packaging as delivered by the transport company.

In the case that the goods are not delivered by the transport company, the client is responsible for tracking the package using the reference number given, and to collect the package within the stated time period, from the corresponding office. In the case that the package is returned to HEALTH COACH S.L, due to not being collected within the stated time period, the goods will be resent and the client will pay the cost of redelivery.


5.- Registration.

Registration with www.drku.es  is free, and is necessary in order for clients to be able to place any type of order. This means submitting to the rules and conditions established here.

If any data should change, the user is obliged to inform HEALTH COACH S.L immediately of any such changes and provide the correct updated data.

www.drku.es  may only be used by adults over the age of eighteen who are not prohibited from using any of the operations or services provided by www.drku.es.

6.- Using www.drku.es services.

Users who register and use the services of www.drku.es are obliged to do so in good faith and with due diligence.  

HEALTH COACH, S.L. reserves the right to suspend or cancel the account of any user who, in the judgement of www.drku.es misuses the account in any way, provides false data, or fails to fulfil any of terms stated in the general conditions.

Any user who is subject to suspension or cancellation may not reregister with www.drku.es  without the express authorization HEALTH COACH, S.L.

7.- Charter.

Any controversy which may arise concerning these General Conditions will be resolved through the relevant courts or tribunals.


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